tour-info@pumehana-iriomote.jp
tour-info@pumehana-iriomote.jp

Cancellation Policy

  • Full refunds will be issued for cancellations made at least 8 day(s) before the selected activity date.
  • 50% refunds will be issued for cancellations made at least 4 day(s) before the selected activity date.
  • No refund will be issued for cancellations made at 1-3 days before the selected activity date.
  • The operator may cancel the activity in case of force majeure or unforeseen circumstances (e.g. extreme weather conditions). In this case, you will be given the option to request a full refund.